Terms and Conditions for Sending Flowers

Welcome to our Send Flowers service. These Terms and Conditions outline the rules and regulations for the use of our platform. By accessing and using our services, you agree to comply with and be bound by these terms.

1. Acceptance of Terms

By placing an order through our website, you accept these terms and agree to abide by them. If you do not agree with any part of the terms, you must not use our services.

2. Service Description

Our service allows customers to send fresh flowers to recipients both locally and internationally. We offer a variety of arrangements to suit different occasions and preferences.

2.1 Order Placement

• Selecting flowers and arrangement
• Providing recipient's details
• Making payment

2.2 Delivery

We strive to deliver flowers on the requested date. However, delivery times may vary based on location and unforeseen circumstances.

3. Payment Terms

All payments must be made at the time of ordering through our secure payment gateway. We accept various payment methods, including credit cards, debit cards, and online payment systems.

3.1 Pricing

Prices for our flower arrangements are subject to change without prior notice. The price at the time of ordering will be the final amount due.

3.2 Taxes

Applicable taxes will be added to your order total. These taxes are required by law and are non-negotiable.

4. Cancellation and Refund Policy

You may cancel your order within a specified time before the delivery date. Refunds will be processed based on our refund policy, which varies depending on the services availed.

4.1 Cancellation

To cancel an order, contact our customer service team as soon as possible. Cancellations made after a certain timeframe may incur fees.

4.2 Refunds

• Full refunds for cancellations made within the allowed period
• Partial refunds for orders modified after placement
• No refunds for perishable items once dispatched

5. Liability

While we take utmost care in delivering fresh flowers, we are not liable for any delays or damages caused by factors beyond our control, such as extreme weather conditions or transportation issues.

5.1 Force Majeure

We are not responsible for failures or delays resulting from circumstances beyond our reasonable control, including natural disasters, wars, or acts of terrorism.

5.2 Damages

Any claims for damages must be reported within 24 hours of delivery. We reserve the right to refuse claims that are not reported within this period.

6. User Responsibilities

Users are responsible for providing accurate information during the ordering process. Incorrect details may lead to delays or failed deliveries.

6.1 Accurate Information

Ensure that the recipient's address, contact number, and other relevant details are correct to facilitate smooth delivery.

6.2 Compliance

Users must comply with all applicable laws and regulations while using our services. Misuse of our platform is prohibited.

7. Privacy Policy

We value your privacy and ensure that your personal information is protected. Please refer to our separate Privacy Policy for detailed information on how we handle your data.

8. Intellectual Property

All content on our website, including text, images, and logos, is the property of our company and is protected by copyright laws. Unauthorized use of our content is prohibited.

8.1 Restrictions

• Reproduction of content without permission
• Distribution of our materials for commercial purposes
• Modification of our content in any form

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that region.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be updated on our website, and continued use of our services constitutes acceptance of the revised terms.

10.1 Notification

Users will be notified of significant changes to the terms via email or through notices on our website.

10.2 Effective Date

All changes to the Terms and Conditions are effective immediately upon posting on our website unless otherwise stated.

11. Termination

We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11.1 Grounds for Termination

• Violation of terms
• Fraudulent activities
• Misuse of services

11.2 Effect of Termination

Upon termination, your right to use our services will immediately cease, and all provisions of the Terms will remain in effect.

12. Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

12.1 Entire Agreement

These Terms constitute the entire agreement between you and our company regarding the use of our services.

12.2 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such rights.